Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of the AI Regenesis Ltd website (ai-regenesis.com) and any services provided by AI Regenesis Ltd ("we", "us", "our", "the Company").

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

Company Details:
AI Regenesis Ltd (Company Number: 16376961)
Registered in England and Wales
Registered Office: 20 Wenlock Road, London, N1 7GU
Tel: 020 3642 0390

2. Definitions

• "Services" means AI consultancy, data science, machine learning, intelligent automation, and bespoke software development services offered by AI Regenesis Ltd
• "Website" means ai-regenesis.com and all associated pages and functionality
• "User" or "You" means any individual or entity accessing our website or using our services
• "Client" means any individual or entity who engages us for professional services
• "Content" means all text, images, code, data, and materials on our website

3. Use of Website

3.1 Permitted Use

You may use our website for:

• Viewing information about our services
• Contacting us for legitimate business enquiries
• Booking consultations or requesting quotes
• Accessing our AI chat assistant for service information

3.2 Prohibited Use

You must not:

• Use the website for any unlawful purpose or to solicit unlawful activity
• Attempt to gain unauthorized access to our systems, networks, or data
• Introduce viruses, trojans, worms, or other malicious code
• Scrape, copy, or download content for commercial purposes without permission
• Impersonate any person or entity, or misrepresent your affiliation
• Spam our contact forms, chat system, or email addresses
• Interfere with the proper functioning of the website
• Use automated systems (bots, scrapers) without explicit permission

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, code, software, and design, is the property of AI Regenesis Ltd or our licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.

Our product names (SyncTeams, VesselVault, TrackingMyMood, TallyTime, CrewMates, ResolvedIQ, SpeakToUsNow, RoleKall, Focus-Cue, ManagingCapacity) are trademarks or registered trademarks of AI Regenesis Ltd.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and view website content for personal, non-commercial use only. This license does not include:

• Reproduction, modification, or distribution of content
• Commercial exploitation without written permission
• Removal of copyright or proprietary notices

4.3 Client Work Product

Intellectual property rights in bespoke solutions developed for clients will be addressed in individual service agreements. Unless otherwise agreed in writing, AI Regenesis Ltd retains rights to methodologies, frameworks, and general tools developed.

5. Services and Consultancy

5.1 Service Scope

We provide professional AI and data science consultancy services including:

• AI Strategy & Roadmapping
• RAG/LLM Solutions
• Business Intelligence & Analytics
• Data Engineering
• Secure AI for Regulated Industries
• Fractional AI Leadership
• Bespoke Software Development

5.2 Service Agreements

All professional services are subject to separate written agreements that will specify:

• Scope of work and deliverables
• Timeline and milestones
• Fees and payment terms
• Intellectual property ownership
• Confidentiality obligations
• Liability limitations

5.3 No Guarantee of Results

While we strive for excellence, AI and data science projects involve inherent uncertainties. We do not guarantee specific outcomes, ROI, or business results unless explicitly stated in a written service agreement.

6. Consultation Bookings and Contact Forms

6.1 Enquiry Submissions

Information submitted via our contact forms or chat system constitutes an enquiry, not a binding contract. We will assess your requirements and respond within 2 business days.

6.2 Accuracy of Information

You are responsible for providing accurate, complete, and truthful information. Fraudulent or misleading information may result in termination of discussions and potential legal action.

6.3 No Obligation

Submission of an enquiry does not obligate either party to enter into a service agreement. We reserve the right to decline projects at our discretion.

7. Fees and Payment

7.1 Pricing

Service fees are provided on a project-by-project basis. Website information is indicative only and not a binding quote.

7.2 Payment Terms

Payment terms will be specified in individual service agreements. Standard terms are:

• Payment within 30 days of invoice date
• Late payment may incur interest at 8% above Bank of England base rate (statutory right under Late Payment of Commercial Debts Act 1998)
• We reserve the right to suspend services for non-payment

7.3 Expenses

Unless otherwise agreed, reasonable expenses (travel, accommodation, third-party services) will be charged in addition to fees.

8. Confidentiality

8.1 Mutual Confidentiality

Both parties agree to maintain confidentiality of information shared during consultations and projects, subject to formal Non-Disclosure Agreements (NDAs) where appropriate.

8.2 Exceptions

Confidentiality obligations do not apply to:

• Information in the public domain
• Information required to be disclosed by law
• Information independently developed without use of confidential material

9. Limitation of Liability

9.1 Website Use

The website is provided "as is" without warranties of any kind, express or implied. We do not warrant that:

• The website will be available, uninterrupted, or error-free
• Information is accurate, complete, or up-to-date
• The website is free from viruses or malicious code

9.2 Exclusions and Limitations

To the fullest extent permitted by UK law:

• We exclude all implied warranties and conditions
• We are not liable for any indirect, consequential, or special damages
• Our total liability is limited to the fees paid for the specific service (or £1,000 if no fees paid)

9.3 Exceptions

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded under UK law

9.4 Professional Services

Liability for professional services will be addressed in individual service agreements, including professional indemnity insurance coverage.

10. Data Protection and Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with UK GDPR.

By using our website, you consent to data processing as described in the Privacy Policy.

11. Third-Party Links

Our website contains links to third-party websites (including our product portfolio: SyncTeams, VesselVault, TrackingMyMood, etc.). We do not control these websites and are not responsible for their content, privacy practices, or terms.

Links are provided for convenience only and do not constitute endorsement.

12. Termination

12.1 Website Access

We reserve the right to suspend or terminate your access to the website at any time, with or without notice, for:

• Breach of these Terms
• Fraudulent, abusive, or illegal activity
• Technical or security reasons

12.2 Service Agreements

Termination of professional services will be governed by individual service agreements.

13. Indemnity

You agree to indemnify and hold harmless AI Regenesis Ltd, its directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Your use or misuse of our website or services

14. Force Majeure

We are not liable for failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, pandemics, or acts of God
• War, terrorism, or civil unrest
• Government actions or changes in law
• Strikes, labor disputes, or supplier failures
• Internet, telecommunications, or power failures

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website with an updated "Last Updated" date.

Continued use of the website after changes constitutes acceptance of the modified Terms. Material changes affecting existing service agreements will not apply retroactively without mutual consent.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer, you may have additional rights under consumer protection legislation.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will remain in full force and effect.

18. Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

19. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and AI Regenesis Ltd regarding use of our website and services.

20. Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign our rights and obligations to any successor entity.